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IT service management platform, enabling efficient tracking, management, and support tickets and maintenance requests.

HED IT Decision-Makers

  • Security

  • Efficiency

  • Scalability

  • Cost-effectiveness.

  • Technology Directors

  • Network Administrators

  • IT Manager

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Audience/Market

Primary Roles

Key Needs

Linecard Category

Deal Reg

Why Sell?
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Why Sell IncidentIQ?

IncidentIQ is a comprehensive platform designed to streamline IT support, asset management, and incident tracking, making it easier for schools to manage their technology infrastructure efficiently. Partner with IncidentIQ to revolutionize how schools manage technology, support, and operational workflows.

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Revenue Potential

  • Unlock new revenue streams by offering a comprehensive technology management platform​

  • Earn higher margins through value-added services and ongoing support contracts​

  • Differentiate your technology portfolio with a unique, education-focused solution

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Technical Advantages

  • Easy integration with existing school technology ecosystems​

  • Low implementation complexity reduces your professional services burden​

  • Scalable solution that works across different district sizes and technological infrastructures

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Comprehensive Solution

  • Provide a holistic view of technology assets, support tickets, and institutional infrastructure​

  • Support multiple campuses and departments with a single, scalable platform designed specifically for education

Partner with IncidentIQ & DSS and become an authorized reseller today.

Audience Profile

IncidentIQ Audience Profile

Target Audience

  • Students – Graduate and Doctoral

  • Academics and Scholars

  • Professional researchers and scientists

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Value Delivered

  • Advanced reference management tools to help researchers save valuable time, and stay organized and accurate

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Buyer

  • Academic Institutions and Libraries (volume and site licenses)

  •  Corporations and government agencies (volume and

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User

  • Student and academic researchers, professional researchers

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Offering

IncidentIQ Offering

iiQ Assets

School Asset Management Software: Equip K-12 districts with tools to simplify device deployment, manage assets, remotely and automate audits. You can also generate live, customizable reports to optimize resources and streamline operations.

iiQ Ticketing

School Help Desk Software: Transform support for K-12 districts with powerful tools from iiQ Ticketing like Ticket Wizard, enabling seamless ticket submissions, automated workflows, and SLA tracking. Leverage asset data integration and customizable templates to optimize resulutions, monitor trends, and enhance remote support efficiency.

iiQ Resources

Instructional Materials Management Software: Streamline resource management for K-12 Districts with tools to track different kinds of resources, optimize inventory, and manage distribution efficiently. Simplify the check-in/out processes, track fees, and unify teams with consistent workflows and centralized management for instructional materials.

iiQ Facilities

Facility Management Software: Simplify facility management for K-12 districts with tools to streamline work orders, plan preventative maintenance, and track inventory and labor costs. Generate detailed maintenance reports for audits and performance insights and manage assets effectively with features like interactive asset maps tailored for each school facility.

iiQ Events

School Event Management Software: Simplify event management for K-12 districts with tools to streamline registrations, approvals, and preparation tasks. Customize forms to capture key details, automate workflows for event prep, and stay organized with synced calendars and custom views tailored to these operations.

iiQ HR Service Delivery

School Human Resources Software: Transform HR management for K-12 districts with automated onboarding, seamless task assignments, and customizable forms for efficient document handling. Empower staff with an intuitive self-service portal that enhances collaboration with service delivery tools, and drive performance with powerful real-time reporting and analytics to keep stakeholders engaged and informed.

Vendor Experts

IncidentIQ Vendor DSS Support Team

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Amber Roesken

IncidentIQ Reseller Sales Manager

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Andrew Funke

IncidentIQ Reseller Account Manager

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Charlene Schmidt

IncidentIQ Reseller Product Manager

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Sell IncidentIQ

Partner with IncidentIQ

By partnering with Incident IQ, resellers can empower their customers to streamline and improve IT management in educational settings, providing efficient solutions for managing devices, service requests, and student safety. Connect with your DSS Account Manager to explore IncidentIQ partner opportunities, including deal registration.

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