​Climb Global Solutions, Inc. Acquires Douglas Stewart Software & Services, LLC, Expanding Reach in North America and Strengthening Education Sector Offerings​

• Do I need to set up a reseller account with CLIMB?

  • ​For products available from DSS, if you are a DSS customer, you are now also a Climb customer and don’t need an additional account.  To purchase Climb products, you will need a Climb reseller account.

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• Right now, what is staying the same? 

  • Most everything is business as usual - You should work with the same  people and processes

    • For all software licensing orders and non-Adobe inquiries, please contact: licensing@dstewart.com

    • For Adobe software licensing inquiries, please contact: adobelicensing@dstewart.com

    • Resellers, reach out to your account manager

    • Vendors, reach out to your product manager

    • General questions – email us at info@dss-edu.com

  • Same way to get quotes

  • No changes to place orders/ PO’s use the  same SKUs & the same Douglas Stewart PO policies apply, and you will still receive  invoices from Douglas Stewart

  • Same payment terms

  • Make payments to the same company (Douglas Stewart) in the same ways as before

  • Same vendors – check out our latest Linecard here>

  • Get answers to your questions in the same ways

  • Register deals the same way:

    • Adobe – click here>

    • Other vendors - click here>

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• Right now, what is changing?

  • Nothing in the short term, but keep checking back as we will update this FAQ as quoting, ordering, fulfillment, invoicing, and payment processes are updated.

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• How can DSS and Climb partners connect for potential business opportunities after the acquisition?

  • For Existing DSS Stakeholders:

    • DSS Resellers: If you're a reseller interested in buying from CLIMB, contact your Account Manager or email sales@dss-edu.com 

    • DSS Vendors: If you're a vendor interested in selling through CLIMB, contact info@dss-edu.com

  • For Climb Stakeholders, new to DSS:

    • Climb Resellers: If you're a CLIMB reseller interested in buying from DSS, contact sales@dss-edu.com

    • Climb Vendors: If you're a CLIMB vendor interested in selling through DSS, contact info@dss-edu.com

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• Looking forward, what will change?

  • Our goal is to maintain continuity of service, improving the experience for our resellers and our vendors. We will shift to leverage CLIMB’s infrastructure for bringing SaaS-centric solutions to market by integrating and expanding cloud marketplace, EDI, API,  website tools,  etc. in the coming weeks and months.

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• How will DSS & DSC work together?

  • The Douglas Stewart Company (DSC) will continue to support the DSS business in the short term with core IT, operations, and finance functions such as EDI processing, invoicing, payment processing, etc. so our partners continue to experience the high level of service they expect.